Terms and Conditions - Garden Maintenance Charlton
1. Introduction
Welcome to Garden Maintenance Charlton. These Terms and Conditions govern your use of our garden maintenance services. By engaging our services, you agree to comply with and be bound by these terms. Please read them carefully.
2. Services Provided
We offer a comprehensive range of garden maintenance services tailored to meet the unique needs of our clients in Charlton. Our services include:
- Lawn Care: Regular mowing, edging, and fertilizing to ensure a healthy lawn.
- Pruning and Trimming: Maintenance of shrubs, hedges, and trees to promote growth and aesthetics.
- Weed Control: Removal of unwanted plants and application of safe herbicides.
- Landscaping: Design and implementation of garden layouts, planting seasonal flowers, and installing garden features.
- Mulching: Application of mulch to conserve moisture and suppress weeds.
3. Booking and Scheduling
Clients can schedule services on a weekly, bi-weekly, or monthly basis. All bookings are subject to availability. We strive to accommodate your preferred schedule; however, flexibility may be required during peak seasons.
3.1 Booking Process
To book a service, please contact us via phone or email with your preferred dates and the services required. A confirmation will be sent upon successful booking.
4. Payment Terms
Payments for our services are due as follows:
- Weekly Services: Payment is due every Friday following the service day.
- Bi-Weekly and Monthly Services: Payment is due within five business days of the service date.
- Accepted Payment Methods: We accept cash, major credit cards, and bank transfers.
All prices are subject to change with prior notice. Any additional services requested beyond the agreed scope will incur extra charges.
5. Client Responsibilities
To ensure the effectiveness of our services, clients agree to:
- Provide access to all areas of the garden that require maintenance.
- Remove any personal items or obstacles that may hinder our work.
- Inform us of any specific instructions or areas of concern prior to service commencement.
6. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours may be subject to a cancellation fee of up to 50% of the scheduled service cost.
6.1 Emergency Cancellations
We understand that emergencies happen. In such cases, please contact us as soon as possible to discuss your situation.
7. Liability and Insurance
Garden Maintenance Charlton is fully insured to cover any accidental damages that may occur during service provision. However, we are not liable for pre-existing conditions or damages caused by factors beyond our control, such as severe weather or natural disasters.
7.1 Damage to Property
In the unlikely event that damage occurs to your property, please inform us immediately. We will assess the situation and take appropriate measures to rectify any issues.
8. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Upon termination, all outstanding payments for services rendered up to the termination date are due immediately.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our official communication channels. Continued use of our services constitutes acceptance of the updated terms.
9.1 Acceptance of Changes
By continuing to use our services after changes have been made, you agree to adhere to the new terms and conditions.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Charlton. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Charlton.
11. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. For more details, please refer to our separate Privacy Policy.
12. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13. Entire Agreement
These terms constitute the entire agreement between you and Garden Maintenance Charlton regarding the use of our services, superseding any prior agreements or understandings.
14. Contact Information
For any questions or concerns regarding these terms, please reach out to our customer service team. We are here to assist you with any inquiries you may have.